Workarounds are the artifacts of consumer problem solving. They are around us each day and reveal important information about the real needs of people consuming mass-produced products, systems, and services. The mission of this site is to inspire product developers to open their eyes to the opportunities already around them.

Saturday, July 01, 2006

Parking Kiosk

A parking kiosk at the Washington State convention center provides another great example of a product continuing to learn after manufacturing. Here the illustration of the hand inserting a card in the proper orientation has been augmented with an actual ticket that is affixed to the from of the kiosk.

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